Difficult Conversations Workshop

Overview

This one day workshop covers the skills and processes used to initiate and hold difficult conversations and resolve challenging, people-related problems.

It is a highly interactive session that teaches skills for effective listening, giving information and feedback, diffusing defensiveness and emotional situations and provides a step by step approach to problem solving.

Length

One Day
8:30a.m. to 4:00p.m.

Target Audience

Managers, Supervisors, and Team Leaders. Anyone who has direct reports.

Dates in 2018

February 7 – OPEN
August 3 – OPEN

Learning Process

You Workshop Will Help You To:
  • Recognize the Importance and Power of Difficult Conversations
  • Practice and Apply a Proven Format for Holding Difficult Conversations
  • Lead Yourself Well When Defining Moments Occur
  • Set the Context for All to Succeed
  • Master Skills for Gaining Mutual Understanding
  • Transform Your Interaction Skills Where It Matters Most

Content

Topics Covered Will Include:
  • Your Defining Moments as a Leader
  • Roadmap for Difficult Conversations
  • Lead Self First
  • Engage – Set the Context
  • Four Skills to Successful Outcomes
  • Practice and Application

Brochure

Download a copy of the Difficult Conversations Brochure by clicking on the image below.

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Register for the Difficult Conversations Workshop

Start Date End Date Start Time End Time Register
Friday, Aug 03, 2018 Friday, Aug 03, 2018 8:30 am 4:00 pm Register