Difficult Conversations Workshop

Overview

This one day workshop covers the skills and processes used to initiate and hold difficult conversations and resolve challenging, people-related problems.

It is a highly interactive session that teaches skills for effective listening, giving information and feedback, diffusing defensiveness and emotional situations and provides a step by step approach to problem solving.

Lenny Borer, a highly sought-after trainer and facilitator, will lead this session.

Length

One Day
8:30a.m. to 4:00p.m.

Target Audience

Managers, Supervisors, and Team Leaders. Anyone who has direct reports.

Dates in 2018

February 7
August 3

Learning Process

You Workshop Will Help You To:
  • Recognize the Importance and Power of Difficult Conversations
  • Practice and Apply a Proven Format for Holding Difficult Conversations
  • Lead Yourself Well When Defining Moments Occur
  • Set the Context for All to Succeed
  • Master Skills for Gaining Mutual Understanding
  • Transform Your Interaction Skills Where It Matters Most

Content

Topics Covered Will Include:
  • Your Defining Moments as a Leader
  • Roadmap for Difficult Conversations
  • Lead Self First
  • Engage – Set the Context
  • Four Skills to Successful Outcomes
  • Practice and Application

Brochure

Download a copy of the Difficult Conversations Brochure by clicking on the image

 

Register for the Difficult Conversations Workshop

Start Date End Date Start Time End Time Register
Wednesday, Feb 07, 2018 Wednesday, Feb 07, 2018 8:30 am 4:00 pm Register
Friday, Aug 03, 2018 Friday, Aug 03, 2018 8:30 am 4:00 pm Register