Holding Difficult Conversations
Be Sure to Shine During Moments that Define
March 12, 2019
8:30 am to 4:30 pm
$499 if registered by January 12, 2019
$599 if registered after January 12, 2019
Location: TBD -- in the Portland Metro Area
This one day training program covers the skills and processes used to initiate and hold difficult conversations and resolve challenging, people-related problems.
It is a highly interactive session that teaches skills for effective listening, giving information and feedback, diffusing defensiveness and emotional situations and provides a step by step approach to problem solving.