Holding Difficult Conversations
Be Sure to Shine During Moments that Define
December 3, 2020 - 8:30 am to 4:30 pm
$399 if registered by November 3, 2020. Normally $599.
Location: Portland Metro Area
This one day training program covers the skills and processes used to initiate and hold difficult conversations and resolve challenging, people-related problems.
It is a highly interactive session that teaches skills for effective listening, giving information and feedback, diffusing defensiveness and emotional situations and provides a step by step approach to problem solving.