Advanced Interaction Skills for Today's Workplace Leader

November 16, 2018
8:30 am to 4:30 pm

$599 ($499 if registered by October 16, 2018)





You Will Learn How To:

  1. Create and sustain an environment conducive to collaboration.
  2. Effectively identify conflict situations and turn them into opportunities for collaboration.
  3. Set the tone for positive and professional communication each day.
  4. Productively prepare for and hold challenging conversations.
  5. Help others succeed in the conversations you hold with them.
  6. Frame and guide conversations so that they remain focused, safe, balanced, and productive.
  7. Master the skills of both EXPLORING and INFORMING.
  8. Effectively identify and respond to emotionally charge behavior.
  9. Gain closure to the conversations you hold and transition effectively from talk to action.


We are sorry but registration for this event is now closed.

Please contact us if you would like to know if spaces are still available.